Terms of Service
Last updated: December 30, 2024
Agreement to Terms
By accessing or using Luna ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
Eligibility
To use Luna, you must:
- Be at least 14 years of age
- If under 18, have parental or guardian consent to use the Service
- Provide accurate and complete registration information
- Maintain the security of your account credentials
Account Responsibilities
When you create an account with us, you must:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized account access
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Acceptable Use
You agree NOT to:
- Use the Service for any illegal purpose or in violation of any laws
- Submit false or misleading information in your profile or applications
- Attempt to gain unauthorized access to other users' accounts or data
- Interfere with or disrupt the Service or its infrastructure
- Use automated tools to scrape or extract data from the Service
- Share your account credentials with others
- Impersonate another person or entity
- Upload malicious code or attempt to compromise security
Intellectual Property
Our Content: The Service and its original content (excluding content provided by users), features, and functionality are owned by Luna and are protected by copyright, trademark, and other intellectual property laws.
Your Content: You retain ownership of content you submit to the Service (such as CV information, essays, and profile data). By submitting content, you grant us a license to use, process, and display it as necessary to provide the Service.
AI-Generated Content: Content generated by our AI features (such as CV suggestions, recommendations, and analysis) is provided for your personal use. You may use this content in your actual college applications.
Subscription and Billing
Free Tier: Basic features are available at no cost with usage limits.
Premium Plans: Paid subscriptions provide access to additional features. Subscriptions are billed on a recurring basis (monthly or annually).
Cancellation: You may cancel your subscription at any time. Access to premium features will continue until the end of your current billing period.
Refunds: Refunds are handled on a case-by-case basis. Contact our support team for assistance.
Disclaimers
No Guarantee of Admission: Luna is an educational tool designed to help you prepare for college admissions. We do not guarantee admission to any university or scholarship award. Admission decisions are made solely by the respective institutions.
AI Limitations: Our AI-powered features provide suggestions and analysis based on available data. These should be used as guidance, not as definitive advice. Always verify important information and consult with school counselors.
Service Availability: We strive to maintain high availability but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.
Limitation of Liability
To the maximum extent permitted by law, Luna shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the past 12 months.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use of the Service after changes constitute acceptance of the new Terms.
Contact Us
If you have questions about these Terms, please contact us at: legal@learny.com